Return & Refund Policy

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To start a return, please contact us at info@beautypluslb.com or via WhatsApp at +961 3 943 969. We will provide you with instructions after reviewing your request. Please do not send any items back without prior approval.

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Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect.

For the mascara, if you experience smudging or performance issues, please contact us so we can review the case. If the product does not meet its intended tubing performance upon inspection, we will issue a refund.

Please note: damage caused by incorrect use is not covered. This includes cases where the rotating mechanism of the wand is forced or handled improperly (for example, rotating the applicator while it is still closed and then applying force to open it, which may damage the mechanism).

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Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• LIFT - Lash curler

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Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, refunds will be processed to your original payment method within 10 business days.

If more than 15 business days have passed since approval, please contact us at info@beautypluslb.com.